Who we are
PathWise is run by Mike Hancock, doing business as Silo7 ("Silo7", "we", "us"), in Alabama, United States. For any privacy question, email hello@silo7.app.
The website
This site is static. It sets no tracking cookies, runs no analytics, and loads no third-party advertising scripts. Browsing silo7.app does not build a profile of you.
When you buy
We sell through Stripe, our merchant of record. Stripe runs the checkout and collects your payment and billing details under its own Privacy Policy. We never see or store your full card details.
To deliver your purchase, we record your name, your email, your order number, and the amount paid. We use this data to send you the engine download and your license file, to give you support, and to keep a record of the sale. To deliver it we use Stripe for payment, an email provider to send your download and license, and a file-hosting provider to host the download.
When you contact us
If you email us, we keep your message and your email address so we can reply and follow up.
What the engine does with your data
PathWise runs on your own machines, in your own environment. When PathWise reasons over a problem, it talks to the AI model and key that you supply, so that investigation data goes to your own AI provider, not to us.
Today the engine's outbound connections are the ones you set up: the AI provider you configure, the targets it probes during an investigation, any vendor system a module you enable reads from, and an optional webhook you point it at. It does not contact Silo7 in order to run. If a future version of PathWise communicates with Silo7 for any reason, such as checking for updates or sending product diagnostics, we will describe that here before it ships, and it will be something you can see and control.
What we never do
- We do not sell your data.
- We do not share your data for advertising.
How long we keep it
We keep order records for as long as we need them for support, accounting, and tax. You can ask us to access or delete your data by emailing hello@silo7.app. Some records must be kept where the law requires it.
Changes to this policy
If we change how we handle data, we update the date at the top of this page.
Contact
Privacy questions go to hello@silo7.app. For payment data held by Stripe, its Privacy Policy explains your rights and how to reach Stripe.